This Privacy Policy applies to Personal Information processed by KoseApp in connection with our services, including our website, mobile applications, and any additional platforms that reference this Privacy Policy. By using our services, you acknowledge that your Personal Information will be handled as described in this Privacy Policy.
1. Personal Information Collection and Use
"Personal Information" refers to any data that can identify you directly or indirectly. The type of information we collect depends on how you interact with our services. Below, we outline how we collect and use your information based on different levels of engagement.
A. All Users of KoseApp
We automatically collect information whenever you interact with our platforms. This includes:
• Device and Browser Information: IP address, browser type, operating system, and device identifiers.
• Activity Data: Pages visited, properties viewed or saved, searches performed, and interactions with features.
• Location Data: We may collect your geolocation data to provide location-based services, such as property listings near your location. This can be determined via your device settings or approximated using your IP address.
• Cookies and Tracking Technologies: We use cookies and similar technologies to improve your experience and analyze trends.
This information helps us diagnose issues, enhance user experience, personalize content, and optimize our advertising efforts.
B. Registered Users of KoseApp
When you create an account with KoseApp, we collect:
• Basic Information: Name, email address, and password.
• Profile Details: Preferences, saved searches, and customized settings.
Registered users can update their account information anytime through the profile settings.
C. Home Tours, Real Estate Events, and In-Person Meetings
If you schedule a property tour or attend an event, we may collect:
• Scheduling Information: Preferred dates, times, and selected properties.
• Contact Details: Phone number and email address.
• Verification Details: To prevent fraud, we may ask for identity verification, such as a government-issued ID.
D. KoseApp Clients
When you use our services to buy, sell, or rent properties, additional information may be required:
• Financial Information: Mortgage pre-approval documents, payment details, and transaction history.
• Property Details: Listing details, ownership documents, and disclosures required by law.
• Communication Records: Emails, chat logs, and phone call recordings for customer service and compliance.
2. Personal Information Sharing
We do not sell your Personal Information. However, we may share data with:
• Affiliates and Service Providers: Third-party vendors assisting in transactions, customer support, and marketing.
• Business Partners: Mortgage lenders, real estate professionals, and property management services upon your request.
• Legal and Compliance Reasons: If required by law or to protect the rights of KoseApp and its users.
• Advertising Partners: To display relevant ads and improve marketing efforts.
3. Your Choices
You have control over your information:
• Account Settings: Modify, update, or delete your account details.
• Marketing Preferences: Opt-out of promotional emails and targeted ads.
• Cookie Preferences: Manage tracking technologies through browser settings.
4. Individual Rights in Personal Information
Depending on your location, you may have rights to:
• Access, correct, or delete your data:
• Request data portability:
• Object to processing or automated decision-making:
5. Personal Information Retention
We retain your information as long as necessary for business operations, compliance, and legal obligations. When data is no longer needed, we securely delete or anonymize it.
6. Personal Information Storage and Security
We implement industry-standard security measures to protect your data. However, no system is entirely secure, and we advise you to use strong passwords and report any suspicious activity.
7. Additional Information for California Residents
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:
• The right to know what personal data we collect:
• The right to request deletion of your data:
• The right to opt out of data sharing for targeted advertising:
8. Additional U.S. State Privacy Disclosures
Residents of certain U.S. states may have additional privacy rights. We comply with applicable state laws, including Virginia's and Colorado's privacy regulations.
9. Other Important Information
• Third-Party Links: Our services may contain links to third-party websites, which have their own privacy policies.
• Children's Privacy: KoseApp is not intended for users under the age of 18.
• Policy Updates: We may update this policy from time to time. Changes will be posted with a new effective date.
For any questions or requests regarding your privacy, contact us at .